The MTR Team
Meet the Team
Learn about the team behind the awesome service at Manchester Tool Repair:
Founder / CEO
Rich is the CEO and founder of Manchester Tool Repair. He has deep and extensive experience with a wide variety of tools including electric, pneumatic, hydraulic, hydro-pumps, and welders.
His background as a certified welder and industrial technician provides him and our company with the knowledge and expertise to deliver 5-star customer service to clients large and small.
Karlene provides the business and organizational skills to ensure MTR delivers a professional customer experience for each and every one of our clients.
Often the first face you see (or voice you hear), Sheri is generally the first point of contact for most of our customers. Her background in customer service helps maintain the highest levels of client satisfaction that we are so proud of.
Experience with numerous manufactures including:
Shawn is certified and or experienced in numerous manufactures including:
Briggs and Stratton
Mayer Tree Service
I have these guys on speed dial....
You can’t find this kind of service just anywhere. I drive about 40 mins to these guys because I know that the time spent driving to them, would be spent, and then some waiting at a box store, only to leave empty-handed and out man hours. These guys (and Sherry), are all-inclusive, meaning you get what you went there for, and then some. I have these guys on speed dial as a consult, when purchasing tools. They haven’t led me wrong yet, and i don’t expect that they will either.
Tools are these guys livelihood, and I encourage you to consult this company when buying tools, there is something to be said for the knowledge of knowing the ins and outs of your trade -- and they certainly possess that at MTR.
Manchester fixed it in less than a day!
Brought in a "Box Store" Generator that nobody in my area would work on....every place I brought it to said I should have bought one from them. Manchester Tool Repair fixed it in less then a day! Super nice and all for $168!
Will be back for anything I can't handle myself. 6000-watt Powerstroke generator.........they knew what the common problem was and fixed it to last. Thanks!!!!