The MTR Team

Meet the Team

Learn about the team behind the awesome service at Manchester Tool Repair:

Rich Burnett

Founder / CEO

Rich is the CEO and founder of Manchester Tool Repair.  He has deep and extensive experience with a wide variety of tools including electric, pneumatic, hydraulic, hydro-pumps, and welders.  

His background as a certified welder and industrial technician provides him and our company with the knowledge and expertise to deliver 5-star customer service to clients large and small.

Karlene Burnett

Co-Founder

Karlene provides the business and organizational skills to ensure MTR delivers a professional customer experience for each and every one of our clients.  

Sheri Kowalske

Account Manager

Often the first face you see (or voice you hear), Sheri is generally the first point of contact for most of our customers.  Her background in customer service helps maintain the highest levels of client satisfaction that we are so proud of. 

Dave Soucy

Account Manager
Dave has 20 plus years experience in mechanical and electrical power tool repair. He specializes in pneumatic nail-guns, gas actuated nail-guns, rotary hammers, compressors, demolition tools, core drills, magnetic drills, saws, bandsaws, compound slide, table tilesaws, portable Ridgid threaders, and hydrostat test pumps.

Experience with numerous manufactures including:
Arbortech
Bosch
Bostitch
BN Products
Dewalt
Diamond Products
Emglo
Fein
Grex
Greenlee
Hitachi
Husqvarna
Makita
Max
Milwaukee
Porter Cable
Ridgid Threading
Senco

Shawn Madore

Account Manager
With 20 plus years experience in mechanical and electrical systems, Shawn handles all our small engines, automotive, power sports, power tools, and pneumatic tools. He also works on tow behind air compressors, welder generators, and plate compactors

Shawn is certified and or experienced in numerous manufactures including:
Ariens
Briggs and Stratton
Bosh
Bostitch
Blue Point
Bn Products
Chicago Pneumatic
Cornwell
Dewalt
Dolmar
Dynabrade
Echo
Emglo
Generac
Hobart welders
Honda
Husqvarna
Ingersoll Rand
Johnsered
Kawasaki Engines
Kohler Engines
Lincoln welders
Mac Tools
Makita
Mtd
Milwaukee
Porter Cable
Ridgid Threading
Snapon
Still

Got Questions? Our Advice is Free!

Call us at (603) 622-0207

Happy Customers

Testimonial from Sam Jennings

Eric Chase
Mayer Tree Service

I have these guys on speed dial....

You can’t find this kind of service just anywhere. I drive about 40 mins to these guys because I know that the time spent driving to them, would be spent, and then some waiting at a box store, only to leave empty-handed and out man hours. These guys (and Sherry), are all-inclusive, meaning you get what you went there for, and then some. I have these guys on speed dial as a consult, when purchasing tools. They haven’t led me wrong yet, and i don’t expect that they will either.

 Tools are these guys livelihood, and I encourage you to consult this company when buying tools, there is something to be said for the knowledge of knowing the ins and outs of your trade -- and they certainly possess that at MTR.

Manchester fixed it in less than a day!

Brought in a "Box Store" Generator that nobody in my area would work on....every place I brought it to said I should have bought one from them. Manchester Tool Repair fixed it in less then a day! Super nice and all for $168!

Will be back for anything I can't handle myself. 6000-watt Powerstroke generator.........they knew what the common problem was and fixed it to last. Thanks!!!!

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Steve Robinson
Rochester, NH